1. Introduction

Welcome to Claytis.com (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website Claytis.com (the “Website”) and the purchase of products from our online store. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

2. Use of the Website

  • Eligibility: You must be the age of majority in your jurisdiction to use this Website and purchase products. By using this Website, you represent that you meet this age requirement.
  • Account Registration: To access certain features of the Website, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • Prohibited Conduct: You agree not to use the Website for any unlawful purpose or in any way that could harm, disable, overburden, or impair the Website. Prohibited conduct includes, but is not limited to, using the Website to:
    • Post or transmit any material that is defamatory, offensive, or otherwise objectionable.
    • Engage in any activity that violates any applicable law or regulation.
    • Interfere with or disrupt the operation of the Website or the servers or networks used to make the Website available.
    • Attempt to gain unauthorized access to any portion of the Website or any other accounts, systems, or networks connected to the Website.

3. Products and Orders

  • Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not guarantee that the descriptions, images, or other content on the Website are accurate, complete, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.
  • Pricing: All prices listed on the Website are subject to change without notice. We reserve the right to correct any errors or omissions in pricing, even after an order has been submitted. If the correct price of a product is higher than the price stated on the Website, we may, at our discretion, cancel your order and notify you of such cancellation.
  • Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product information, or issues identified by our fraud detection services.
  • Payment: You agree to provide valid and up-to-date payment information at the time of purchase. We accept PayPal, credit card, western union and bank wire transfer. By submitting payment information, you authorize us to charge the applicable payment method for the total amount of your order, including any applicable taxes and shipping fees.

4. Shipping and Delivery

  • Shipping: We offer shipping to various locations as specified on our Website. Shipping costs and estimated delivery times will be provided at checkout. We are not responsible for delays or errors in shipping caused by the carrier.
  • Risk of Loss: All products purchased from our Website are made pursuant to a shipment contract. This means that the risk of loss and title for such products pass to you upon our delivery to the carrier.

5. Returns and Refunds

  • Return Policy: We want you to be satisfied with your purchase. If you are not satisfied, you may return the product within 14 days of receipt for a refund or exchange, subject to the terms of our Return Policy. Please refer to our Return Policy on the Website for more details.
  • Refunds: Refunds will be issued to the original payment method used for the purchase. Please allow 2-14 days for the refund to be processed and appear in your account.

6. Intellectual Property

  • Ownership: The Website and all content, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio) are owned by its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
  • Representations: The representations of and references to brand names, models or parts contained herein are for informational purposes only and are not intended to indicate or imply any affiliation with or endorsement by the manufacturer.
  • License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for your personal, non-commercial use, subject to these Terms. You may not copy, modify, create derivative works from, publicly display, publicly perform, republish, transmit, or distribute any material from the Website without our prior written consent.

7. Limitation of Liability

  • Disclaimer of Warranties: The Website and all products and services provided through it are provided “as is” and “as available” without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
  • Limitation of Liability: To the fullest extent permitted by applicable law, Claytis.com and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of or inability to use the Website, products, or services, whether based on warranty, contract, tort (including negligence), or any other legal theory.

8. Indemnification

You agree to indemnify, defend, and hold harmless Claytis.com and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of the Website or violation of these Terms.

9. Governing Law

These Terms and any disputes arising out of or relating to these Terms or the use of the Website shall be governed by and construed in accordance with the laws of HKSAR, without regard to its conflict of law principles.

10. Dispute Resolution

  • Arbitration: Any disputes arising out of or relating to these Terms or the use of the Website shall be resolved through binding arbitration in accordance with the rules of the HKIAC, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
  • Waiver of Class Action: You agree to waive any right to participate in a class action lawsuit or class-wide arbitration against Claytis.com.

11. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by updating the date at the top of these Terms and, in some cases, we may provide additional notice (such as sending you an email notification). Your continued use of the Website after such changes constitutes your acceptance of the new Terms.

12. Right to Interpretation

Claytis.com reserves the right to interpret, clarify, or modify any terms and conditions within this policy at its sole discretion. In the event of disputes or uncertainties regarding the policy, the company’s explanation and interpretation shall be considered final and binding.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Claytis Global Technology Limited
RM.1301, Hung Tat Industrial BLDG.,
43 Hung To Road, Kwun Tong,
Hong Kong
Email: Sales@Claytis.com

Please note that in case of any discrepancies, the English version of this policy shall prevail as the standard.